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Customer satisfaction
How did you find your first contact with IMS
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Ease in making contact with our representatives
Friendliness in telephone contacts
Timeliness in responses
Ability to understand customer needs
Quality of administrative processes
With respect to the timing
commercial aspect
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Availability and responsiveness of business contact
Judgment on the competence of the commercial
Clarity of business documents
Price / quality
technical aspect
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Availability and responsiveness of business contact
Judgment on the competence of the commercial
Ease of use and reliability of the products
after sales service
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Ability to meet customer
Effectiveness of telecare
Timeliness and effectiveness of technical interventions
HOW DID YOU KNOW IMS



IMS IMS - ENGINEERING
IMS s.r.l
Vittorio Emanuele, 103 · 12048 Sommariva Bosco (CN) Italia · Tel. +39 0172 54015 · Fax +39 0172 54014·VAT 02831000043 • TIN 07175680011
REA: CN-222360 · Registered capital : 50.000 € i.v.
For info: ims@ims.eu · Follow us: FB FB YT DI
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