***OUR OFFICE WILL BE CLOSED AUGUST 13TH THROUGH TO AUGUST 17, 2018 || IT WILL REOPEN MONDAY, 20TH AUGUST *** MEET US AT OUR NEXT FAIRS: GLASSBUILD, LAS VEGAS 12-14 SEPTEMBER // MARMOMAC, VERONA 26-29 SEPTEMBER // METALMADRID, MADRID 26-27 SEPTEMBER // METALCON, CHARLOTTE 10-12 OCTOBER
Customer satisfaction
How did you find your first contact with IMS
Very poorPoorSufficientGoodExcellent
Ease in making contact with our representatives
Friendliness in telephone contacts
Timeliness in responses
Ability to understand customer needs
Quality of administrative processes
With respect to the timing
commercial aspect
Very poorPoorSufficientGoodExcellent
Availability and responsiveness of business contact
Judgment on the competence of the commercial
Clarity of business documents
Price / quality
technical aspect
Very poorPoorSufficientGoodExcellent
Availability and responsiveness of business contact
Judgment on the competence of the commercial
Ease of use and reliability of the products
after sales service
Very poorPoorSufficientGoodExcellent
Ability to meet customer
Effectiveness of telecare
Timeliness and effectiveness of technical interventions
HOW DID YOU KNOW IMS



IMS IMS - ENGINEERING
IMS s.r.l
Operating office: Via Gianni Agnelli, 2 · 12048 Sommariva Bosco (CN) Italy
Registered office: Via Vittorio Emanuele, 103 · 12048 Sommariva Bosco (CN) Italy
Tel. +39 0172 54015 · Fax +39 0172 54014·VAT 02831000043· TIN 07175680011· REA: CN-222360 · Registered capital: 50.000 € i.v.
For info: ims@ims.eu · Follow us: FB FB YT DI
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